nzxt customer service reddit
Had to stop due to PC issues I cant lose both jobs. Log In Sign Up.
Nzxt
Posted by 3 years.
. I was also streaming. Its important to us that our customer service is reliable receptive prompt in follow ups and offers easy-to-use self-help tools. She loved E and Lamont like this Dec 23 2021 4 harmztl n00b Joined Dec 11 2009 Messages 19 One of the reason I love nzxt.
I was worried they wouldnt be able to diagnose the problem fully and I would have issues after it was back to me. My fan started leaking inside my pc and I contacted customer service to try to fix it or get a replacement. How can we help you today.
Same as you even though it may be for day to day things that require urgency. Aim to include as much information and detail in your request as possible to reduce delays between replies. Press J to jump to the feed.
So I submitted a ticket with NZXT customer support. Returns are not honored beyond 30 days of the purchase date. Customer Response 05172022 So they have offered for me to send it in to be repaired but I work from home.
The issue surfaced as early as a couple of months ago when a user on Reddit reported seeing smoke come from their H1 case when powering up their PC. NZXT reserves the right to deny any return or exchange. Level 1 dogofpavlov 2y When I bought my computer a month ago I remember calling into NZXT and never getting anywhere.
Check out email protected. The refund will include the original purchase price along with shipping and handling charges if applicable. About Temps Reddit Nzxt H1.
Press question mark to learn the rest of the keyboard shortcuts. 2 level 2 zoomuni Op 2y Im giving them. Coins 0 coins Premium Talk Explore.
Return the products in their original packaging in as-new condition along with any media documentation and any other items that were included in your original shipment. After a few emails back and forth I just decided to call and had a great conversation with the support guy named Dominic he helped identify the problem the update must have bricked the motherboard and helped me with the next steps of the RMA. My pc stopped getting power all.
NZXT used to be a place where I loved going to work to but management somehow changed it into a regular miserable job that just pays well. Please choose your issue below -. Our purpose is to serve the PC gaming community we are relentless in making the experience achievable and seamless for everyone.
Good pay jobs is really easy learning how to build PCs. Search our knowledge base for answers to common questions. To initiate a return please contact our Customer Support Team.
Management stress job security. Press question mark to learn the rest of the keyboard shortcuts. But until the NZXT H1 the company did not really have an ultra-compact case.
Im not one to usually go out of my way to write customer service reviews on many companies at all but I have to give it up to NZXT. They have been helping me with a dead GPU and sent it back for RMA with my recent BLD computer. Customer service should always be good since that is one of the biggest factors I look at.
Customer service is the greatest driver of customer loyalty. A company built upon gamers dreams NZXT is a leading manufacturer and designer of award-winning computer cases power supplies motherboards AIO coolers peripherals and BLD gaming computers. Very friendly and easy to go through.
To put this into perspective at my work we have to submit Zendesk tickets TO GET IT ISSUES FIXED. Sent my PC back and they replaced the mobo ram 3090 and upgraded the CPU. NZXT customer service FEEDBACK Shout out to customer service.
Sent it back immediately. My experience with NZXTs customer service has been truly awful. Refunds will be credited to the original method of payment.
A few months ago I noticed that the rubber mounting brackets that secured the fans to the heat sink had deteriorated and could no longer be used to mount the fans. Log In Sign Up. It is an outsourced company that SO MANY companies in e-commerce space are using right now and it essentially always bogs down the customer service experience.
It did take 8 - 10 days but went smoothly. TEAM WORK Our teamwork inspires people to make their best contributions- we share lessons learnt identify areas to improve upon and celebrate our shared accomplishments. The customer service representative said that they would.
Wish more companies understood that. Press J to jump to the feed. My mobo fried itself and all of my USB ports were failing under load.
And based on the GN review of BLD theyre Customer Service has greatly gone down hill. 2 level 1 4m Ive had lackluster experience with their online support ticket system but whenever I call to speak with someone everyone has been super helpful. Almost a year ago I purchased the Havik 140 cpu cooler.
Valley Blvd 91744-3927 City of Industry United States Categories NZXT is 17 out of 19 best companies in the category Computer and Accessories Store on Trustpilot NZXT is 7 out of 9 best companies in the category Computer Hardware Manufacturer on Trustpilot.
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